PURCHASING ONLINE

Key in the quantity you want to order and click on the trolley. To choose other products click on �Continue shopping� or click on �Finished� and key in the delivery locality you want to receive your selection.

Note: the labels shown do not always correspond to the effective vintage; the correct vintage is always indicated in the product description.

Insert your data, choosing if you like a different address to which your products should be delivered, specifying if you are making a gift to someone; select the payment method you prefer. Click on the button �Continue� and the data regarding your order will be summarised.

Confirming with the �Send Order� button the purchase procedure finishes; vice versa, with payment online, proceed with the connection to the Banca Sella, on whose page you will be asked to insert your credit card number and the data required to conclude the transaction.

At the end of the operations the customer receives an automatic confirmation of the order reception and the number of the said order. If an article is not available at the time of the order, the customer will be notified via e-mail regarding the estimated time of delivery and/or immediate availability of analogous products. The orders are not binding in regard to mangiaben.com until they are accepted. An order is accepted only and exclusively when the debit is made on the credit card. At the moment of order departure we will send the addressee an e-mail with all the consignment details. This service makes it possible to know the route and progress of every delivery in real time. Sales abroad. If the goods purchased are to be exported the customer must obtain from his Government the correct documentation for export before the goods are transported to the said country.

 

PAYMENT METHOD

Prices displayed include VAT. Mangiaben.com offers different safe payment methods:

1)Payment with credit card. Operating in complete safety (SSL) you can directly access the Banca Sella site where it is possible to make your payment in absolute safety and discretion. In this way the credit card data besides being encrypted is known only to the said banking institute .

 

2)Payment with deferred credit card. After completing the order send your credit card details via fax to the following number:

0039 0141 793258

Mangiaben.com will hold your card data only as long as is necessary to complete the order.

 

3)Bank transfer in favour of :

Mangiaben.com di Demaria Paolo

Banca SELLA Agenzia di Alba

Piazza Cristo Re, 1212051 Alba (CN)

C/C n� 41304152

CAB 22500 ABI 03268

The goods will be sent when we receive notice of payment received.

 

4)Cash on delivery for residents in Italy when they receive the goods. (supplementary charge of 5 euro).

 

CONSIGNMENT METHOD

Our products will arrive at your home adequately packaged and covered by insurance through specific selected international express couriers. Consignment costs vary in relation to the destination and quantity of goods. The cost of the consignment is calculated automatically after your data have been inserted. The said sum is appropriately highlighted in the order confirmation.The goods will be delivered within 5 working days of the payment. If the goods should be damaged on delivery (bottles missing, broken etc.) we recommend "REFUSING THEM" when the courier makes his delivery. If you accept in any case the damaged package ensure that this is noted on the courier's register, signing "WITH RESERVE" so that Mangiaben.com will be able to ask the courier to reimburse the damaged goods.

 

WITHDRAWAL

In compliance with what is set out in Decree Law 22/05/1999 No. 185 the customer has the right to withdraw from the purchase returning the goods within 7 days of receiving them after giving notice of the same via e-mail to the following address[email protected] .

The goods returned must contain all the products sent by mangiaben.com, must have the original packaging as well as have all the accessories and documentation provided by mangiaben.com.Goods returned which are not defective will be accepted by mangiaben.com within 7 days of the data on the invoice and it will be at the discretion of the same to issue a credit note or exchange of goods. The delivery costs cannot in any case be reimbursed. If you decide to avail yourself of your goods restitution right we recommend you insure the goods you are returning against damage or loss choosing a courier able to guarantee a delivery received note.

 

PRIVACY

Your personal data are treated in automated and encrypted form and used by third parties exclusively to carry out the order in compliance with what is set out in Law No. 675/96.The customer can, as is set out in article 13 of the above law, access at any moment his data to update them, correct them, cancel them or simply state he is contrary to their being used by contacting mangiaben.com.

 

SAFETY

Mangiaben.com guarantees the authenticity of all its products. To provide you with a high quality service it has selected for you couriers that offer the best price/quality ratio and once the destination locality is inserted it will automatically calculate the cheapest cost for you. To guarantee you maximum security in payments, Mangiaben.com has chosen as its partner Banca Sella which protects and ensures the safety of your payments using a credit card. By directly connecting to the bank's server your credit card data will be known only to that banking institute.